It is impossible that only one person or top management team (besides its qualification or motivation) systematically identify by themselves the right path
We need to request, gather, put together, mix and distill the knowledge of all those who may have something to contribute with. Their information and significative experiences to manage the challenges we face. Ideas and solutions may appear anywhere or from any person, employee, manager, client, supplier, collaborator, friend or expert…
The question is how to trigger and manage the process to identify challenges and solutions.